Tag: Uber

Seven Things to Know about Technical Writing at Uber

Technical writer and former intern Shannon Brown explains her work and answers common questions about this important role in Uber’s engineering organization.

From Financial Models to iOS Model View Controllers: Making a Career Move to Programming

Joe Zhou, the 7th iOS engineer on the Uber Eats team, offers advice for those considering taking the plunge into programming.

Under the Hood of Uber’s Experimentation Platform

Uber's experimentation platform empowers us to improve the customer experience by allowing teams to launch, debug, measure, and monitor product changes.

Scaling Uber’s Customer Support Ticket Assistant (COTA) System with Deep Learning

Uber built the next generation of COTA by leveraging deep learning models, thereby scaling the system to provide more accurate customer support ticket predictions.

Maximizing Process Performance with Maze, Uber’s Funnel Visualization Platform

Uber developed Maze, our funnel visualization platform, to identify possible UX bottlenecks and provide insight into the various ways riders and drivers interact with our platform.

Databook: Turning Big Data into Knowledge with Metadata at Uber

Databook, Uber's in-house platform for surfacing and exploring contextual metadata, makes dataset discovery and exploration easier for teams across the company.

Introducing Fusion.js: A Plugin-based Universal Web Framework

Fusion.js, Uber's new open source web framework, supports modern features and integrations that make it easy to build lightweight, high-performing apps for the web.

Ten Questions with Angus Croll, Author of If Hemingway Wrote JavaScript

Inspired by his love of reading, Uber engineer Angus Croll wrote a book dedicated to mimicking the literary styles of famous authors—in JavaScript.

Open Source at Uber: Meet Shan He, the Architect Behind kepler.gl

Shan He, the technical lead on Uber's kepler.gl framework, discusses her journey to data visualization and why she believes open source is such an important part of her team's work.

Engineering a Job-based Forecasting Workflow for Observability Anomaly Detection

Uber’s Observability Applications team overhauled our anomaly detection platform’s workflow to enable the intuitive and performant backfilling of forecasts, paving the way for more intelligent alerting.

Thank You for Your Feedback: Improving the Uber Engineering Workflow with uRate

uRate empowers both Uber employees and customers to provide quick and efficient feedback on tools and products, enabling engineers to build more responsive services.
The Hidden Genius Project - Career Prep Program

Revealing Genius: Zach Singleton on Preparing Black Male CS Students for Tech Careers

Product Manager Zach Singleton talks about how Uber partnered with The Hidden Genius Project to create the Career Prep Program, a one-year course that prepares black male computer science students for careers in tech.

Scaling Uber’s Apache Hadoop Distributed File System for Growth

Uber's Data Infrastructure team overhauled our approach to scaling our storage infrastructure by incorporating several new features and functionalities, including ViewFs, NameNode garbage collection tuning, and an HDFS load management service.

Building Check-In Queuing & Appointment Scheduling for In-Person Support at Uber

Uber's Customer Obsession Engineering team developed new check-in queuing and appointment systems to improve the customer experience for driver-partners at our Greenlight Hubs.

VINE: An Open Source Interactive Data Visualization Tool for Neuroevolution

Uber AI Labs introduces Visual Inspector for Neuroevolution (VINE), an open source interactive data visualization tool to help neuroevolution researchers better understand this family of algorithms.
Uber kiosks in the mall

Out of the Arcade: Designing the Uber Kiosk

The design of Uber's driver support kiosk drew inspiration from arcade games of the past along with new thinking on how to engage with customers in public spaces.

Scaling Infrastructure Management with Grail

Uber Engineering built Grail, our infrastructure management platform, to aggregate the current state of our systems into a single global view, spanning all zones and regions.
Benito Sanchez at work

From Milking Cows to Writing Code: A Dreamer’s Journey

Brought to the US when he was 10 years old, DACA gave Benito Sanchez the security to go to college and get a job in technology.

Code Migration in Production: Rewriting the Sharding Layer of Uber’s Schemaless Datastore

Migrating our Schemaless sharding layer from Python to Go while in production demonstrated that it was possible for us to rewrite the frontend of a massive datastore with zero downtime.

Introducing the Uber AI Residency

Interested in accelerating your career by tackling some of Uber’s most challenging AI problems? Apply for the Uber AI Residency, a research fellowship dedicated to fostering the next generation of AI talent.

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