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Tag: Piero Molino

Introducing Ludwig, a Code-Free Deep Learning Toolbox

Uber AI developed Ludwig, a code-free deep learning toolbox, to make deep learning more accessible to non-experts and enable faster model iteration cycles.

COTA: Improving Uber Customer Care with NLP & Machine Learning

In this article, Uber Engineering introduces our Customer Obsession Ticket Assistant (COTA), a new tool that puts machine learning and natural language processing models in the service of customer care to help agents deliver improved support experiences.

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