Tag: Michelangelo

Scaling Machine Learning at Uber with Michelangelo

Uber built Michelangelo, our machine learning platform, in 2015. Three years later, we reflect our journey to scaling ML at Uber and lessons learned along the way.

Michelangelo PyML: Introducing Uber’s Platform for Rapid Python ML Model Development

Uber developed Michelangelo PyML to run identical copies of machine learning models locally in both real time experiments and large-scale offline prediction jobs.

Scaling Uber’s Customer Support Ticket Assistant (COTA) System with Deep Learning

Uber built the next generation of COTA by leveraging deep learning models, thereby scaling the system to provide more accurate customer support ticket predictions.

COTA: Improving Uber Customer Care with NLP & Machine Learning

In this article, Uber Engineering introduces our Customer Obsession Ticket Assistant (COTA), a new tool that puts machine learning and natural language processing models in the service of customer care to help agents deliver improved support experiences.

Year in Review: 2017 Highlights from the Uber Engineering Blog

To ring in the New Year, the Uber Engineering Blog shares some of our editor's picks for 2017.

Engineering More Reliable Transportation with Machine Learning and AI at Uber

In this article, we highlight how Uber leverages machine learning and artificial intelligence to tackle engineering challenges at scale.

Meet Horovod: Uber’s Open Source Distributed Deep Learning Framework for TensorFlow

Uber Engineering introduces Horovod, an open source framework that makes it faster and easier to train deep learning models with TensorFlow.

Introducing AthenaX, Uber Engineering’s Open Source Streaming Analytics Platform

Uber Engineering built AthenaX, our open source streaming analytics platform, to bring large-scale event stream processing to everyone.

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