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Customer Satisfaction

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7 MAY

Thank You for Your Feedback: Improving the Uber Engineering Workflow with uRate

uRate empowers both Uber employees and customers to provide quick and efficient feedback on tools and products, enabling engineers to build more responsive services.

15 MAR

Out of the Arcade: Designing the Uber Kiosk

The design of Uber's driver support kiosk drew inspiration from arcade games of the past along with new thinking on how to engage with customers in public spaces.

26 SEP

Engineering Restaurant Manager, our UberEATS Analytics Dashboard

The UberEATS Restaurant Manager gives restaurant partners insight into their business by measuring customer satisfaction, sales, and service quality.

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