Tag: Applied Machine Learning

Jan Pedersen announcement feature image

Experience in AI: Uber Hires Jan Pedersen

Uber welcomes Jan Pedersen as a Distinguished Scientist to our Uber AI group, where he will bring his extensive experience to our efforts in improving artificial intelligence and machine learning.

Scaling Uber’s Customer Support Ticket Assistant (COTA) System with Deep Learning

Uber built the next generation of COTA by leveraging deep learning models, thereby scaling the system to provide more accurate customer support ticket predictions.

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