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Naveen Somasundaram

Naveen Somasundaram
2 BLOG ARTICLES 0 RESEARCH PAPERS
Naveen Somasundaram is a senior machine learning engineer on Uber's Michelangelo team.

Engineering Blog Articles

Scaling Uber’s Customer Support Ticket Assistant (COTA) System with Deep Learning

Uber built the next generation of COTA by leveraging deep learning models, thereby scaling the system to provide more accurate customer support ticket predictions.

Streamific, the Ingestion Service for Hadoop Big Data at Uber Engineering

Here we look at Hadoop data ingestion, and how Uber Engineering streams diverse data into a cohesive layer for querying in near real-time using our in-house developed Streamific.

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