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Research Papers

Stakeholders as Researchers: Empowering non-researchers to interact directly with consumers

Marta Ponte Fissgus
An investigation into the trends of user experience research revealed that businesses and stakeholders will increasingly value human insights, and hence, as research becomes more mainstream, “organizations will continue to develop new tools to democratize those practices and adapt to company needs (dscout, 2018).” [...] [PDF]
Delft University of Technology (TU Delft), 2019

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