Every day, Uber users around the world initiate customer support tickets through our Customer Obsession Platform. To ensure a seamless user experience, each of those tickets must be matched with an agent who speaks the user’s language and who …
Every day, Uber users around the world initiate customer support tickets through our Customer Obsession Platform. To ensure a seamless user experience, each of those tickets must be matched with an agent who speaks the user’s language and who …