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Josh Kline

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Josh Kline is a Sr Software Engineer II working on Uber's Core Security Engineering team. Josh leads the Incident Management Instructors Group responsible for teaching reliability best practices around on-call, incident response, postmortems, and incident review.

Engineering Blog Articles

Eats Safety Team On-Call Overview

Introduction

Our engineers have the responsibility of ensuring a consistent and positive experience for our riders, drivers, eaters, and delivery/restaurant partners.

Ensuring such an experience requires reliable systems: our apps have to work when anyone needs them. A major component

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