Chun-Chen Kuo

Chun-Chen Kuo
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Chun-Chen Kuo has been a software engineer at Uber since early 2017, and was an intern in the summer of 2016. His engineering and research interests center around machine learning.
Photo of Uber app showing map

Applying Customer Feedback: How NLP & Deep Learning Improve Uber’s Maps

To improve our maps, Uber Engineering analyzes customer support tickets with natural language processing and deep learning to identify and correct inaccurate map data.

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